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Customer Service Coordinator

2 months ago

Sydney, New South Wales, Australia Charterhouse Recruitment (Australia) Full time
About the Role:

We are seeking a highly skilled and proactive Customer Service Coordinator to enhance our client's customer service operations in the heart of Sydney CBD. As a key member of our team, you will be responsible for delivering exceptional customer experiences, managing administrative tasks, and thriving in a fast-paced environment.

  • Provide exceptional service to clients by addressing inquiries, resolving issues, and ensuring a positive experience with our organisation.
  • Utilise your outstanding communication skills to interact with clients and internal teams, both verbally and in writing, ensuring clarity and professionalism.
  • Perform various administrative tasks including scheduling, data entry, and managing documentation to support the team and ensure efficient operations.
  • Manage multiple tasks and priorities in a fast-paced environment, demonstrating agility and responsiveness to changing demands.
  • Represent the organisation with a high level of professionalism, maintaining a positive and proactive approach in all interactions.
About You:
  • Demonstrated experience with Word, Excel, and Outlook.
  • Strong understanding and experience in customer service principles, with a proven ability to handle diverse client needs.
  • Ability to make informed and effective decisions.
  • Strong ability to interact and communicate effectively with others.
  • Skilled in identifying issues and developing solutions.
  • Genuine commitment to delivering exceptional customer service.
  • Proven ability to work cooperatively and supportively within a team environment.

This is an exciting opportunity to join an industry leading property and infrastructure organisation and contribute to a cohesive work environment. If you are a motivated and skilled professional with a passion for customer service and a strong administrative background, please apply now.