Exceptional Customer Service Advisor

3 days ago

Wagga Wagga, Australia beBeeCustomer Full time $72,000 - $96,000
Unlock Your Potential in Customer Service

We are seeking a Retail Consultant to join our team on a casual basis. As a Retail Consultant, you will be responsible for providing an exceptional in-store customer journey and empowering customers by identifying the products and services they need.

Our team is focused on getting you across the latest in tech and gadgets so you can help our customers get connected - faster, better, smarter. We offer a target-driven environment where you can build a meaningful career within a market leader.

As a Telstra Retail Consultant, every day is an opportunity to showcase your X-factor. You will be continually trained up on all the latest cutting-edge tech and gadgets. Your knowledge, progressive sales approach, and consultative service superpowers will help you to support and provide solutions for our customers.

About This Role:

  • You're able to easily build connections with a variety of new and existing customers
  • You can quickly develop customised solutions for customers
  • You've got a drive to reach (and exceed) sales targets and KPIs
  • You're hungry to learn and grow within the role (and beyond)
  • You have experience in a customer-facing role
  • You love being in a fast-paced, busy retail environment, where you can spin plates, while still providing excellent customer service

What We Offer Our Team Members:

  • Team performance-related commission, with your first 2 months guaranteed, while you're getting up and running
  • 30% off Telstra services
  • Continuous training from management, to keep enhancing your skills and helping you grow
  • Telstra SIM card
  • Exclusive discounts and offers across hundreds of brands and partners
  • 16 weeks paid parental leave for primary and secondary carers

At Our Organisation:

Our values of diversity and inclusion guide everything we do. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.

When you join our organisation, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We work flexibly at our organisation, talk to us about what flexibility means to you.

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