Exceptional Customer Service Representative

3 days ago

Wagga Wagga City Council, Australia beBeeCustomerSupport Full time
Customer Support Specialist

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Specialist.

The successful candidate will be responsible for providing exceptional customer service, resolving queries and issues in a timely and professional manner.

This is an exciting opportunity to work with a dynamic team and make a positive impact on our customers' experiences.

Key Responsibilities:

  • Provide prompt and effective support to customers via phone, email or face-to-face
  • Resolve customer queries and issues in a timely and professional manner
  • Collaborate with colleagues to achieve team goals and objectives

Requirements:

  • Diploma or degree in a relevant field (e.g. business, communications)
  • Excellent communication and interpersonal skills
  • Able to work effectively in a team environment
  • Familiarity with customer service principles and practices

Benefits:

  • Competitive salary and benefits package
  • Ongoing training and development opportunities
  • Opportunity to work with a dynamic team and contribute to the success of our organization

We are committed to creating a diverse and inclusive workplace culture that values and respects all employees. We encourage applications from candidates who share our values and are passionate about delivering exceptional customer service.

To apply for this role, please submit your resume and a cover letter outlining your experience and qualifications.

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