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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Gold Coast, Queensland, Australia Oaks Hotels Full timeGuest Service AgentOaks Gold Coast Calypso Plaza Suites is seeking a highly skilled Guest Service Agent to provide exceptional customer experiences to our guests.Key Responsibilities:Welcome and check-in guests in a warm and welcoming mannerCommunicate professionally and effectively with guests and colleaguesMake bookings and assist guests during their...
Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Officer in Retail Food Services. As a key member of our team, you will be responsible for providing exceptional customer service, preparing food and beverages, and maintaining a clean and safe environment.
Key Responsibilities- Customer Service: Greet customers in a pleasant and professional manner, respond to customer inquiries, and resolve any issues in a timely and efficient manner.
- Food Preparation: Assist in the preparation of food and beverages, maintain a clean and organized kitchen, and adhere to food safety and hygiene standards.
- Stock Management: Maintain accurate stock levels, restock supplies as needed, and ensure that all food and drink options are available to customers.
- Teamwork: Collaborate with colleagues to achieve team goals, provide support and assistance as needed, and contribute to a positive and inclusive work environment.
- Driver's License: A valid driver's license is required for this role.
- Availability: Ability to work a variety of shifts, including days, evenings, and weekends.
- Health and Safety: Evidence of vaccination against measles, mumps, rubella, varicella, pertussis, and hepatitis B is required. Tuberculosis screening is also required.
- Criminal History Screening: A criminal history screening will be conducted for all new employees.
- Flexible Work Options: We offer flexible work options to support work-life balance.
- Salary Packaging: Salary packaging is available to eligible employees.
- Modern Facilities: We offer modern facilities and equipment to support your work.
- Diverse Work Culture: We value diversity and inclusion in the workplace.
- Superannuation: 12.75% superannuation guarantee applies to eligible employees.
- Leave Loading: 17.5% leave loading applies to eligible employees.
