Sales Process Improvement Coordinator

7 days ago

Adelaide, South Australia beBeeSpecialist Full time $80,000 - $120,000

Overview

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The Sales Operations Specialist role supports Key Account Managers and works within our CRM system (Microsoft Dynamics 365). This position plays a vital part in enhancing sales efficiency by providing data-driven insights and effective management of the sales process.

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Responsibilities:

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  • Prepare and distribute quotes to customers, ensuring accurate pricing and terms.">
  • Participate in meetings to follow up on pipeline and data hygiene, maintaining a high level of customer satisfaction.">
  • Provide updates on price lists, policies, and rules of engagement, promoting transparency and trust with customers.">
  • Assign leads to teams and sales representatives, effectively managing sales workflows and maximizing sales opportunities.">
  • Make modifications, build dashboards, view and generate reports, utilizing Microsoft Dynamics 365 to optimize sales performance.">
  • Cross-check information on quotations, purchase orders, and invoices, ensuring accuracy and compliance.">
  • General data cleansing within CRM, maintaining a clean and up-to-date sales database.">
  • Communicate with customers (internal and external), building strong relationships and delivering exceptional customer service.">
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Requirements:

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  • Experience working in customer service or administration, ideally supporting sales teams, with a proven track record of success.">
  • Strong oral and written fluency in English, with excellent communication and interpersonal skills.">
  • Forward-thinking, sales driven, and detail oriented, with a passion for delivering results.">
  • Demonstrated experience using CRM tools (Dynamics 365 is preferred), with expertise in sales process optimization.">
  • High level of customer service and ability to communicate effectively with clients, building strong relationships.">
  • Advanced knowledge of Windows and Microsoft Office suite, particularly Excel, with proficiency in data analysis and reporting.">

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