Desktop Support Specialist
1 month ago
Green Light Worldwide is seeking a motivated and skilled Desktop Support Analyst to join our team. As a key member of our IT department, you will be responsible for providing technical support and maintenance for our desktop infrastructure and services.
Key Responsibilities- Provide technical support and troubleshooting for desktop hardware, software, and operating systems.
- Deliver high-quality solutions to technical issues and escalate unresolved problems to the next level of support.
- Identify and suggest process improvements to enhance the efficiency and effectiveness of our IT services.
- Collaborate with the Head of IT to support configuration and project work across the M365 platform.
- Perform face-to-face and remote troubleshooting to ensure successful resolution.
- Work with the Head of IT to support hardware procurement, deployment, and asset tracking.
- Conduct system auditing and compliance tasks to ensure our IT systems meet the required standards.
- Strong technical knowledge base and willingness to develop and enhance skills.
- Experience in a technical support role, both in-person and remote support.
- Comprehensive understanding of computer systems, networking, and general troubleshooting.
- Experience supporting O365 platforms and proven ability to diagnose and resolve basic technical issues.
- Excellent customer service and communication skills.
- Advanced documentation skills and attention to detail.
- Willingness to learn modern technologies and take ownership of project tasks.
- Experience working with Mobile Device Management platforms like Intune.
- Experience supporting Azure AD.
- Certification or experience in cyber security best practices.
- Ongoing professional career development and training opportunities.
- Collaborative working culture and opportunities to work with advanced cutting-edge technologies in cloud and security.
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Desktop Support Specialist
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IT Desktop Support Specialist
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Desktop Support Specialist
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Sydney, New South Wales, Australia Axiom Technologies Full timeAxiom Technologies is a global IT services partner supporting medium to large-scale enterprises. Our organization provides technical assistance to end-users within a desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.Key ResponsibilitiesCoordinate activities ranging from simple tasks to complex plans.Provide...
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Desktop Support Specialist
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Sydney, New South Wales, Australia Axiom Technologies Full timeAxiom Technologies is a global IT services partner supporting medium to large-scale enterprises. Our company provides a wide range of services, including IT support and maintenance.We are seeking a skilled Desktop Support Engineer to join our team. This role will provide onsite and on-call assistance to end-users within the organization's desktop computing...
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Desktop Support Specialist
3 weeks ago
Sydney, New South Wales, Australia Axiom Technologies Full timeAxiom Technologies is a global IT services partner delivering exceptional support to medium to large-scale enterprises.As a Desktop Support Engineer, you will be responsible for providing on-site and on-call assistance to end-users within our organization's desktop computing environment.Key Responsibilities: Troubleshoot computer OS and peripherals issues...
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Desktop Support Specialist
4 weeks ago
Sydney, New South Wales, Australia Axiom Technologies Full timeAxiom Technologies is a leading IT services provider, supporting medium to large-scale enterprises. Our team is dedicated to delivering exceptional service and support to our clients.We are seeking a skilled Desktop Support Engineer to join our team. The successful candidate will be responsible for providing timely and accurate assistance to end-users within...
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Desktop Support Specialist
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Sydney, New South Wales, Australia Axiom Technologies Full timeAxiom Technologies is a global IT services provider, offering comprehensive support to medium and large-scale enterprises. Our company overview showcases our commitment to delivering exceptional IT solutions.We are seeking a highly skilled Desktop Support Engineer to join our team. This role involves providing timely and accurate assistance to end-users...
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Desktop Support Specialist
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