Data Center Operations Technician II

5 days ago


Sydney, New South Wales, Australia Rackspace Technology Full time
About the Job

We are seeking a skilled Data Center Operations Technician to join our team at Rackspace Technology. This role requires a deep understanding of IT infrastructure and data center operations.

  • Key Responsibilities:
  • Utilize custom monitoring software and internal ticketing systems to provide customer support.
  • Troubleshoot simple operating system storage issues, including file systems, disk management, and RAID technologies.
  • Support servers running Microsoft Windows Server, Red Hat Enterprise Server, Ubuntu Linux, or VMWare ESX Server.

Requirements:

  1. Previous experience or ability to show familiarity with building, repairing, or upgrading hardware components.
  2. Previous Experience In a Customer Service Oriented Position Preferred.


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