Data Center Rack Operations Technician
5 days ago
Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
The Decommissioning Technical team is responsible for processing and facilitating large scale legacy Data Center equipment through a liquidation process to ensure that targeted equipment is ready to be removed from the premises. Team members will also process large volumes of customer data to ensure that all customer data is sanitized and properly managed.
Amazon takes customer data with the utmost importance, and selected candidates must be able to perform repetitive tasks without variance and adhere to strict Standard Operating Procedures (SOP) that ensures customer data is protected and properly handled.
Key job responsibilities:
- Decommissioning legacy IT hardware
- Operate HDD and SSD destruction machinery
- Installation, removal, and destruction of server, storage and network devices
- Updating progress through a web ticketing system and documenting procedures
- This position also has a physical component requiring the ability to lift & rack equipment using our lifting equipment
- Familiarity with basic PC components/hardware:
- HDD/SSD/Flash/Removable storage media
- USB/FireWire/E sata
- Ram/CPU/Motherboard/Input-Output devices
Basic Qualifications:
- 1+ years of computer hardware troubleshooting and repair experience
- 1+ years of computer networking experience
Preferred Qualifications:
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information.
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