Food and Beverage Service Specialist

2 weeks ago

Adelaide, South Australia beBeeHospitality Full time $45,000 - $63,000
Job Overview

We are seeking a skilled Food & Beverage Service Professional to deliver exceptional guest experiences in the comfort of their rooms.

Key Responsibilities

  • Taking accurate and courteous orders from guests via phone or digital systems
  • Preparing food and beverage trays according to hotel standards and guest preferences
  • Delivering items promptly, ensuring presentation and service excellence
  • Setting up in-room dining experiences with attention to detail and guest comfort
  • Clearing trays and trolleys from rooms and corridors in a timely and discreet manner
  • Maintaining cleanliness and hygiene in all service areas
  • Handling guest feedback and resolving issues with empathy and efficiency
  • Collaborating with kitchen and service teams to ensure smooth operations

Requirements

  • Certificate II or III in Hospitality (or equivalent)
  • Responsible Service of Alcohol (RSA) certification
  • Previous experience in food & beverage service is highly desirable
  • Clear, courteous communication, both verbal and written
  • Customer Service Excellence, with the ability to anticipate guest needs and personalize service
  • Ability to handle complaints or requests with professionalism
  • Proven record for exceptional time management & multitasking while maintaining quality
  • Sound understanding of food safety principles, allergens, and dietary needs
  • Familiarity with POS systems is an asset
  • Discretion & Professionalism – Maintains guest privacy and delivers service with grace
  • Team-Oriented – Works collaboratively with kitchen, housekeeping, and front office
  • Adaptability – Handles high-pressure situations and last-minute requests with ease
  • Presentation & Grooming – Maintains a clean, professional appearance at all times
What We're Looking For

A dedicated individual who shares our passion for delivering outstanding hospitality and creating memorable guest experiences. If you have a warm and welcoming personality, excellent communication skills, and a strong work ethic, we encourage you to apply for this exciting opportunity.

How To Apply

To be considered for this role, please submit your application, including your resume and a cover letter outlining your relevant experience and qualifications. We look forward to hearing from you.

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