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Site Operations Director

1 month ago

Runaway Bay, Queensland, Australia Coles Full time
About the Company

Coles Express, a leading Australian convenience retail network, is growing and diversifying through strategic acquisitions. As part of Viva Energy Retail, we're expanding our services to cater to local and on-the-move customers.

Job Title: Site Manager

We're seeking an experienced and skilled Site Manager to join our team. This role offers a unique opportunity to lead a small station team and drive business growth while delivering exceptional customer experiences.

About You and Your Skills
  • You have excellent communication and leadership skills, with experience in managing teams and driving business outcomes.
  • You're able to work varied site trading hours, including weeknights and weekends, and are committed to maintaining a safe working environment.
  • You're passionate about developing your team and implementing strategies to maximize business growth and improve customer satisfaction.
  • You have strong merchandising and stock management skills, with the ability to undertake regular stock rotations and maintain site presentation standards.
Key Responsibilities
  • Develop and implement business plans to achieve sales targets, fuel volume, safety, and mystery shop scores.
  • Lead a high-performing team, providing coaching and development opportunities to ensure staff are equipped to deliver exceptional customer experiences.
  • Maintain a focus on customer satisfaction, ensuring that all interactions meet or exceed expectations.
  • Conduct regular site audits to identify areas for improvement and develop strategies to address these.
About the Role

This is an exciting opportunity to work in a fast-paced and dynamic environment, where you'll have the autonomy to make decisions and take ownership of your site's success.

What We Offer
  • A competitive salary ranging from AU$ $$60,000 to AU$80,000 per annum.
  • A comprehensive benefits package, including paid annual leave, sick leave, and public holidays.
  • Ongoing training and development opportunities to support your career growth.
  • A supportive and inclusive work environment that encourages collaboration and innovation.