Claims Recovery Expert

1 day ago


Sunshine Coast, Australia Youi Full time
Job Summary

We are seeking a motivated Claims Recovery Expert to join our team. As a key member, you will play a vital role in delivering exceptional customer experiences and driving results.

About the Role:

The successful candidate will be responsible for managing a large claims portfolio, building relationships with clients and third parties, and meeting performance benchmarks.

  • Manage a diverse claims portfolio, ensuring timely and effective recovery efforts.
  • Develop strong relationships with clients and third-party stakeholders throughout the claims lifecycle.
  • Maintain high levels of productivity, meeting weekly and fortnightly performance targets.
What We're Looking For:

To excel in this role, you will need to possess excellent negotiation and communication skills, as well as strong time management abilities.

  • A passion for delivering exceptional customer service and conflict resolution.
  • Strong analytical and problem-solving skills, with the ability to think creatively.
  • Effective time management and prioritization skills.
Benefits:

As a valued member of our team, you can expect a competitive salary ($75,000 - $90,000 per annum) + incentive component, along with opportunities for career growth and development.

  • Permanent full-time position with a competitive salary package.
  • Ongoing career development opportunities, including leadership pathways.
  • 22 Days Annual Leave, plus Volunteer Leave and Annual Salary Reviews.
About Youi:

At Youi, we redefine insurance and foster a culture that is dynamic, human-focused, honest, and passionate. Join us and be part of a team making a difference in the insurance industry.



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