Maintenance Controller Commercial

2 weeks ago

Canberra, ACT, Australia Sg Fleet Australia Pty Ltd Full time
About Sg Fleet Australia Pty Ltd

We are a leading financial services company specializing in fleet management, vehicle leasing, and salary packaging, with a presence across Australia, the UK, and NZ. Our total portfolio under management is $2.5 Billion, and we have over 1200 employees.

Our Perks
  • We offer up to four extra days of leave each year, which we call Wellness days.
  • We provide industry-leading 20 weeks of paid parental leave.
  • Our employees can save with vehicle salary packaging.
  • We offer monetary service milestone awards.
  • We have a recruitment referral bonus.
  • Our employees can enjoy discounted mobility products and services.
  • We offer flexible work arrangements.
  • We provide career progression opportunities, with over 25% of our vacancies filled internally.
  • We support our employees' growth with an individual learning budget per year, free access to LinkedIn Learning, and more.
  • We give our employees two paid volunteer days each year to give back to causes that matter to them.
  • We provide health and wellbeing support, including a subsidy and an innovative Employee Assistance Program.
About the Role

This position is responsible for providing approvals to approved service repairers for passenger, commercial vehicles, and equipment nationally. The role involves providing the resultant invoice for payment and managing maintenance costs incurred after the vehicle has been delivered to the customer. The successful candidate will provide appropriate and accurate information, ensuring day-to-day queries and operational issues are carried out and resolved within agreed timeframes.

Your Responsibilities
  1. Approve suppliers' requests for maintenance and repair work on managed vehicles and equipment.
  2. Ensure all services carried out are within the manufacturers' service requirements.
  3. Ensure defective vehicle and equipment repairs are carried out in accordance with the current CoR and Health and Safety processes.
  4. Work with external suppliers to provide support and improve their EVO portal usage.
  5. Assist customers with general maintenance enquiries.
Requirements
  • A qualified diesel mechanic.
  • Effective communication skills, both verbally and in writing, with good listening and probing skills.
  • Critical analysis and problem-solving skills, demonstrating resourcefulness, perseverance, and accountability.

Please note that a requirement of this role is that you must be a licensed heavy vehicle mechanic.

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