Maintenance Controller Commercial

1 week ago


Canberra, ACT, Australia SG Fleet Full time

About SG Fleet

We are a leading financial services company specializing in fleet management, vehicle leasing, and salary packaging, with a presence across Australia, the UK, and NZ. Our portfolio under management exceeds $2.5 Billion, and we have over 1200 employees.

Perks and Benefits

  • Enjoy up to four extra days of leave each year, known as Wellness days.
  • Take advantage of industry-leading 20 weeks paid parental leave.
  • Save with vehicle salary packaging.
  • Receive monetary service milestone awards.
  • Participate in a recruitment referral bonus.
  • Benefit from discounted mobility products and services.
  • Enjoy flexible work arrangements.
  • Explore career progression opportunities, with over 25% of vacancies filled internally.
  • Access education support, including an individual learning budget per year, free access to LinkedIn Learning, and more.
  • Take two paid volunteer days each year to give back to causes that matter to you.
  • Enjoy health and wellbeing support, including a subsidy and an innovative Employee Assistance Program.

About the Role

This position is responsible for providing approvals to approved service repairers for passenger, commercial vehicles, and equipment nationally. The role involves managing maintenance costs incurred after vehicle delivery to customers, ensuring accurate information, and resolving day-to-day queries and operational issues within agreed timeframes.

Your Responsibilities

  • Approve suppliers' requests for maintenance and repair work on managed vehicles and equipment.
  • Ensure services carried out are within manufacturers' service requirements.
  • Ensure defective vehicle and equipment repairs are carried out in accordance with current CoR and Health and Safety processes.
  • Collaborate with external suppliers to improve their EVO portal usage.
  • Assist customers with general maintenance inquiries.

Requirements

  • Qualified Diesel Mechanic.
  • Effective communicator with good listening and probing skills.
  • Critical thinker with problem-solving skills, demonstrating resourcefulness, perseverance, and accountability.
  • Must be a licensed heavy vehicle mechanic.


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