Premium Client Growth Specialist

7 days ago

Melbourne, Victoria, Australia beBeeRelationship Full time $80,000 - $120,000
Client Relationship Manager Position

This is a highly challenging role that involves developing and maintaining strong relationships with our most valuable clients. As a key member of our team, you will play a crucial part in retaining and growing these high-value clients, ensuring their longevity and success.

  • Develop and nurture client relationships through various channels, including regular communication and collaboration to ensure the best possible outcomes for both parties.
  • Use industry sources and external networks to identify new business opportunities and expand your client base.
  • Consistently deliver exceptional service, building trust and confidence with your clients through your market knowledge, expertise, and personal focus.
  • Achieve sales targets by identifying and capitalizing on new business opportunities.
  • Contribute to the growth and development of your colleagues, sharing your knowledge and experience to drive team success.
  • Provide expert advice and guidance to clients on market and trading-related matters, helping them make informed decisions.
  • Maintain client interest in trading markets through regular market analysis and trade opportunities.
  • Collaborate with internal departments to gain support for projects, ensuring seamless execution and delivery.
  • Plan and execute client events, conferences, and other activities to foster relationships and drive business growth.
  • Meet with clients face-to-face and attend premium client events to build and nurture relationships.
About You
  • Minimum 3 years' experience in a similar client-facing role, preferably in a phone sales environment.
  • Experience as an account manager or dealing with clients (preferably high net worth) is highly regarded.
  • Excellent collaboration skills and ability to work effectively as part of a team.
  • Proactive attitude and client-focused mindset.
  • Exceptional relationship building, customer service, and influencing skills.
  • Strong written and verbal communication skills for negotiation and conflict resolution.
  • Sound decision-making and critical thinking abilities.
  • Ability to acquire new knowledge quickly and share it with others.
  • Proficient numerical ability; comfortable working with numbers.
  • Ability to manage and collaborate with internal and external stakeholders.
  • Willingness to travel throughout Australia (and overseas ad hoc) as required.
  • Alignment with our company values and mission.
  • Commitment to ongoing learning and professional development.

Preferred qualifications include:

  • Understanding of financial markets, investments, and trading strategies is advantageous.
  • Experience with MetaTrader 4 and cTrader is highly valued.
  • Bachelor's degree in finance, business, or related field (highly regarded).

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