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Tour Director

3 weeks ago

Sydney, New South Wales, Australia beBeeEngagement Full time $60,000 - $80,000
Immersive Tour Experience

We are seeking an enthusiastic and engaging Tour Leader to lead immersive 90-minute in-person tours of our state-of-the-art Robotics Fulfillment Center.

Key Job Responsibilities
  • Conduct multiple 90-minute tours per day, providing an engaging and informative experience for visitors
  • Develop a deep understanding of fulfillment processes, robotics technology, and company history
  • Maintain positive site relationships and participate in site & community engagement activities
  • Effectively communicate complex technical concepts to audiences with varying levels of technical knowledge
  • Ensure tour groups adhere to all safety protocols and facility regulations.
  • Lead and support high level/VIP tours that require additional planning and coordination
  • Collaborate and Earn Trust with fulfillment center teams to stay updated on the latest developments and processes and gain support with site stakeholders
  • Collect and report feedback from tour participants to improve the overall experience.

A typical day involves reviewing the tour schedule, preparing materials, greeting visitors, and guiding them through various sections of the fulfillment center.

The team works closely with various departments within the fulfillment center, including operations, robotics, human resources, and sustainability teams. They value creativity, continuous learning, and inspiring others.

What We Offer
  • A dynamic work environment with opportunities for growth and development
  • Collaborative team atmosphere with a focus on customer satisfaction
  • Competitive compensation and benefits package
  • Opportunities for professional development and training