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Quality Assurance Improvement Manager

2 months ago


Balcatta, Western Australia Juniper Full time

About Juniper:

Juniper is recognized as one of the largest local providers of aged care services in Western Australia, dedicated to delivering personalized care that fosters connections with the individuals, interests, and locations that our clients cherish. We are committed to providing outstanding care, accommodation, and support services for older Australians.

Position Overview:

We are currently seeking a qualified and experienced Quality Improvement Lead to become a vital part of our Clinical Governance and Quality Improvement team at our central office.

Key Responsibilities:

  • Formulate and implement strategies to successfully adopt new aged care quality standards.
  • Perform regular evaluations and audits to assess the effectiveness of the established standards.
  • Guide the integration of essential quality processes throughout the Enterprise Quality and Risk Management Framework.
  • Provide leadership in advisory groups, collaborating closely with various stakeholders.
  • Ensure compliance with National Disability Insurance Scheme (NDIS) standards.
  • Develop and execute risk mitigation strategies in partnership with relevant stakeholders.
  • Promote a culture of quality awareness and continuous improvement throughout the organization.
  • Create and implement performance metrics to evaluate the success of quality enhancement initiatives.
  • Encourage a culture of learning and professional development within the organization.
  • Ensure adherence to Occupational Safety and Health requirements, including effective Injury Risk Management.

Qualifications:

  • Bachelor's degree in healthcare management, Quality Assurance, Nursing, or a related field.
  • Significant experience in quality management, compliance, and risk management within the healthcare or aged care sectors.
  • Comprehensive understanding of aged care quality standards and the enterprise quality and risk management framework.
  • Proven experience in designing and implementing performance metrics and generating quality performance reports.
  • Strong leadership capabilities with the ability to inspire and manage cross-functional teams.
  • Excellent verbal and written communication skills.
  • Effective time management and organizational skills.
  • High level of computer literacy and proficiency in electronic care systems.

Benefits:

  • Competitive salary with an additional 11.5% superannuation.
  • Access to salary sacrifice options.
  • Health insurance discounts available.
  • Non-profit, values-driven organization focused on aged care.
  • Access to an online platform offering retail discounts and wellness initiatives.
  • Complimentary on-site parking.

Application Process:

If you are committed to delivering person-centered care and possess the necessary skills and experience for this role, we encourage you to submit your resume along with a cover letter detailing your qualifications for the position.