Pet Health Technical Expert

5 days ago

Sydney, New South Wales, Australia beBeeTechnical Full time $120,000 - $170,000
About This Role

This is a challenging and rewarding position where you will lead technical initiatives, coach your team to elevate field capability, and support product education, innovation rollout, and strategic partnerships with key opinion leaders and veterinary professionals.

As a Technical Services Lead, you will play a pivotal leadership role within the Pet Health business, guiding a team of veterinarians to deliver best-in-class technical support for internal and external stakeholders.

You will represent technical strategy within the Pet Health Leadership Team and collaborate across functions to drive business growth, customer value, and innovation in animal health.

Your Responsibilities:
  • Lead and Coordinate the Technical Services Team: Ensure alignment with business strategy and team performance goals
  • Deliver Impactful Technical Training and Support: To customers and commercial teams, including key account engagement
  • Represent Technical Leadership: In national forums, conferences, and internal collaboration initiatives
  • Provide In-Field Technical Support: Enhance customer experience and sales outcomes
  • Oversee Product Complaint Investigations: Ensure regulatory and compliance standards are met
What You Need to Succeed

To be successful in this role, you will need:

  • A degree in Veterinary Science and registration as a veterinary surgeon in Australia
  • At least 5 years of experience in the veterinary or animal health industry, with exposure to technical or marketing functions
  • Strong commercial acumen and ability to translate complex technical knowledge into practical, customer-focused solutions
What Will Give You a Competitive Edge

In addition to the minimum qualifications, having:

  • Experience in companion animal practice or the animal health industry (technical, sales, or marketing)
  • Proven success in change management and cross-functional leadership
  • Strong ability to build influence with key opinion leaders and internal stakeholders
  • Familiarity with CRM systems, Microsoft Office, and digital marketing tools
  • Strategic thinking and ability to drive execution and manage ambiguity
Travel and Location Requirements

This role requires occasional travel (~30–40% annually) to customer visits, conferences, and national meetings. The ideal location is the Eastern Seaboard of Australia (within one hour of a domestic airport).

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