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Night Auditor

2 months ago


North Geelong, Victoria, Australia Holiday Inn Full time
Financial Operations Specialist

We're looking for a skilled Night Auditor to join our team at Holiday Inn. As a key member of our financial operations team, you'll play a crucial role in ensuring the accuracy and integrity of our financial records.

Key Responsibilities:
  • Process payments, including room charges, debit, and credit, cash, and cheques, in accordance with established procedures.
  • Check guests in and out, manage wake-up call requests, and answer phones to handle overnight guest queries.
  • Run night audit property management systems or manual equivalents to ensure financial accuracy.
  • Perform other duties such as concierge services and special guest requests.
Requirements:
  • Accounting and mathematics skills for accurate auditing and payment processing.
  • Cash handling experience for counting and securing bank and processing cash payments.
  • Computer literacy, including familiarity with PMS software.
  • Strong verbal communication and good listening skills for effective and pleasant interactions with guests and housekeeping staff.
  • Customer service experience.
  • Knowledge of hotel operations, offers, and the local area.
What We Offer:

We provide a competitive salary, a wide range of benefits, and opportunities for growth and development. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work.

We promote a culture of trust, support, and acceptance, and we're committed to supporting wellbeing in your health, lifestyle, and workplace through our myWellbeing framework.