Night Auditor

4 weeks ago

North Geelong, Victoria, Australia Holiday Inn Full time
Financial Operations Specialist

We are seeking a highly skilled Financial Operations Specialist to join our team at Holiday Inn. As a key member of our finance department, you will be responsible for providing exceptional customer service, balancing the books, and performing other essential accounting tasks to ensure the smooth operation of our hotel.

Key Responsibilities:

  • Process payments, including room charges, debit, and credit, cash, and cheques in accordance with established procedures.
  • Check guests in, out, and manage wake-up call requests.
  • Answer phones and handle overnight guest queries.
  • Run night audit property management systems or manual equivalents.
  • Perform other duties such as concierge services and special guest requests.

Requirements:

  • Accounting and mathematics skills for accurate auditing and payment processing.
  • Cash handling experience for counting and securing bank and processing cash payments.
  • Computer literacy, including familiarity with PMS software.
  • Strong verbal communication and good listening skills for effective and pleasant interactions with guests and housekeeping staff.
  • Customer service experience.
  • Knowledge of hotel operations, offers, and the local area.

What We Offer:

  • A competitive salary that rewards your hard work.
  • A wide range of benefits designed to help you live your best work life, including a full uniform, impressive room discounts, and some of the best training in the business.
  • A collaborative environment where you can grow and make a difference.
  • A commitment to supporting your wellbeing through our myWellbeing framework.

We are an equal opportunities employer and welcome applicants from diverse backgrounds. We promote a culture of trust, support, and acceptance, and we are committed to creating inclusive teams where everyone feels valued and respected.

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