IT Support Specialist

3 days ago

Wyong Shire, Australia beBeeCustomer Full time $60,000 - $80,000
Job Description">

You will be the primary point of contact for end-user IT support and problem resolution at our client site five days a week, while also providing remote support on another site.

Responsibilities include:

  • Installation, setup, and configuration of desktop PC & laptop hardware, problem diagnosis, and resolution.
  • Support of MS Teams meeting room equipment.
  • Facilitating user training sessions.
  • General IT troubleshooting and assistance as required on-site.
  • Assisting with project work.
  • Occasional participation in after-hours/weekend support and deployment activities as needed.

Key requirements for this role include being qualified in an IT-related discipline or having up to one year's experience supporting IT technologies, including PC & laptop hardware, Windows 10/11 operating systems, Outlook, MS Teams, and MS Office.

Additionally, you should have a basic understanding of networking and possess strong communication skills, as well as the ability to commit to regular and punctual attendance. A valid driver's license is required due to occasional travel between sites.

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