Enterprise Content Management Specialist

2 days ago

Perth, Western Australia beBeeContentManagement Full time $120,457 - $132,753
Job Description

We are seeking a highly skilled Content Management Systems Specialist to play a pivotal role in managing and enhancing our enterprise content management system.

Key Responsibilities
  • Provide expert advice and guidance on system configuration, reporting, usability, and upgrade/patch pathways for our Change Management and Content Management systems.
  • Closely collaborate with ICT teams to ensure system performance, security compliance, and alignment with ICT standards.
  • Champion ICT and ITIL best practices in all areas of system support, maintenance, and service delivery.
  • Engage with business units to design and implement effective user interfaces tailored to operational needs.
  • Lead change management activities including the development of communication materials and change plans.
  • Serve as a central liaison, ensuring seamless communication and coordination among stakeholders and users.
  • Serve as the escalation point for all technical concerns relating to Content Manager.
  • Provide subject matter expertise on integrations and components such as SharePoint, Office Online, OneDrive, and document store design.
  • Perform capacity management and proactively monitor system performance.
  • Deliver training and knowledge transfer sessions to key users to ensure confident system use and sustainability.
Required Skills And Experience
  • A solid experience working with Electronic Document Management Systems (EDMS), ideally in a technical capacity.
  • Demonstrated expertise in Content Manager (TRIM is preferable).
  • Strong written and verbal communication skills with a proven ability to convey complex concepts clearly.
  • High-level analytical and conceptual thinking skills with the ability to assess risks and solve complex problems.
  • A proven ability to work both independently and collaboratively, building effective relationships across teams.

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