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Compliance Leader, Customer
2 months ago
At Energy Australia, we're committed to leading the clean energy transformation for all. Our purpose is to accelerate the transition to a net zero future, and we're seeking a seasoned regulatory compliance professional to drive our compliance initiatives and ensure exceptional customer experiences.
About the RoleAs the Compliance Leader, you'll be responsible for supporting our Customer business unit to implement compliance strategies that align with regulatory requirements and industry best practices. You'll collaborate with cross-functional stakeholders to ensure our customer-facing operations adhere to the highest standards of compliance.
Key Accountabilities:- Lead a team of compliance professionals to provide practical and pragmatic advice on current, new, and amended laws and regulations.
- Provide expertise in the investigation of compliance incidents and ensure timely and accurate breach reporting to regulators.
- Develop and maintain relationships with internal business stakeholders and external regulators.
- Support major regulatory change projects in their understanding and interpretation of laws and regulations.
- Drive a robust compliance culture and build compliance capability and maturity uplift in first line of defense compliance practices.
- Degree or tertiary qualification in business, law, or a related field.
- Minimum five years in an energy compliance-based environment and strong understanding of the Australian energy sector and retail laws and regulations.
- Proven people leadership skills, including management training, and coaching skills.
- Genuine passion for continuous improvements in compliance practices.
We're committed to providing an inclusive culture where our people can bring their whole selves to work and have a sense of belonging. We offer a range of benefits, including employee discounts, annual performance bonuses, and flexible working arrangements.
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