Business Process Analyst

1 month ago


South Brisbane, Australia PPQ Full time

Job Description

We're seeking a skilled Business Analyst to cover a 6-month maternity leave period at PPQ.

This role involves analyzing, designing, and improving business processes to enhance efficiency and effectiveness within our organization. You'll collaborate with various departments to understand their processes, identify areas for improvement, and implement solutions that align with our strategic objectives.

Key Responsibilities:

  • Review existing processes, tools, and systems to develop a deep understanding of their current state.
  • Evaluate existing business processes and state of affairs through data analysis, interviews, and observation.
  • Work closely with stakeholders to gather and document business requirements.
  • Develop detailed process maps, workflows, and policies.
  • Establish KPIs to measure the success of introduced process improvements.
  • Monitor and report on progress, providing recommendations for further enhancements.
  • Review, update, create, and maintain comprehensive documentation.

Requirements:

  • Experience in business process improvement.
  • Strong problem-solving skills, with the ability to identify improvements and simplify designs.
  • Excellent written and verbal communication skills.
  • Understanding of technical project delivery and change management methodologies.
  • Ability to build relationships with others easily.


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