Business Process Analyst

4 weeks ago

Brisbane, Queensland, Australia Hudson Full time
Job Description

Job Title: Business Process Analyst

Job Reference: BBBH241346

Company: Hudson Australia

Job Type: Full-time

Category: Business Analysts

Location: Brisbane

Job Description:

The successful candidate will provide leadership in assessing organizational needs, designing effective policy and procedural responses, and providing change management support over the transition.

Key Responsibilities:

  • Lead identification, analysis, and resolution of business issues to support future organizational effectiveness.
  • Prepare documentation to support the preparation of Transition Framework Agreements addressing asset and lease transfer, ICT, commercial, and community partnerships.
  • Research, analyze, and document solutions, and engage with internal and external stakeholders to ensure integration across project streams.
  • Develop operational procedures, policies, manuals, and guidance information.
  • Work closely with project managers and technical experts to identify documentation requirements and ensure all documents are accurate and relevant.
  • Develop and maintain a documentation schedule to ensure timely delivery of all deliverables.
  • Ensure documents comply with the program's governance framework and government documentation standards.
  • Collaborate with program team members to ensure all documents are consistent and aligned with the program's objectives.
  • Develop and maintain a document management system to ensure all program documents are appropriately stored, version controlled, and accessible to relevant stakeholders.

Requirements:

  • Advanced analytical, problem-solving, and stakeholder management skills.
  • Demonstrated experience in transitioning organizations through changes in business processes and operating environments.
  • Demonstrated experience in evaluating business processes, anticipating requirements, and improvement opportunities, and documenting solutions to meet business needs.
  • Excellent written and verbal communication skills, including the ability to communicate complex technical and business information in a clear and concise manner.
  • Strong attention to detail and ability to review and edit documents for accuracy and consistency.
  • Ability to work collaboratively with stakeholders to achieve program objectives.
  • Familiarity with project and change management principles and methodologies.
  • Experience working in a volunteer-based environment and/or in the emergency services sector would be an advantage.

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