Screening Case Management Officer

4 weeks ago

Perth, Western Australia Department of Education, Western Australia Full time
About the Role

The Department of Education, Western Australia, is seeking a highly skilled and experienced individual to join our team as a Screening Case Management Officer. This is a permanent full-time position that will commence in December 2024.

Key Responsibilities

As a Screening Case Management Officer, you will be responsible for providing a customer-focused and efficient service to screening applicants. This will involve maintaining a working knowledge of the Department's Criminal History Screening policy and procedures and applying that knowledge when responding to queries from schools, applicants, and other key stakeholders.

You will also be responsible for assisting applicants to complete the online screening application, if required, and quality-assuring applications for criminal history screening to ensure that online applications have been completed correctly.

Additionally, you will be responsible for ensuring that the branch's Criminal Record Information System (CRIS) and the service provided by the Document Verification Service (DVS) are accurate and functioning correctly at all times. You will verify applicants' identity in line with processes established in the Service Agreement between the Australian Criminal Intelligence Commission and the Department.

You will assess any criminal history identified and make recommendations to the Senior Screening Officer and Manager, Screening. You will also liaise with applicants with identified criminal history as an integral part of the case management approach.

Professional Benefits

As a member of our team, you will enjoy a range of benefits, including:

  • 11.5% employer-contributed superannuation, increasing to 12% by July 2025.
  • Generous leave entitlements, including annual, personal, long service, and parental leave.
  • Professional development opportunities and study leave/assistance.
  • Access to salary packaging (in accordance with relevant industrial instruments).
  • Modern end-of-trip facilities and changerooms.
  • Easy access to public transport, with the Claisebrook train station just a 5-minute walk away or the free Yellow Cat bus service that stops outside our building entrance.
Eligibility

To work with us, you must:

  • Be an Australian or New Zealand citizen, permanent resident, or have a valid visa with relevant work rights for the term of the appointment.
  • Consent to a Nationally Coordinated Criminal History Check with the Department's Screening Unit.
How to Apply

To apply for this role, please submit your application online, including a CV of up to five pages and a four-page statement addressing the selection criteria outlined in the attached Job Description Form (JDF). Your application must be received before the closing date and time. Late applications will not be accepted.

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