Systems Maintenance Expert

2 days ago

Townsville, Queensland, Australia beBeeTechnical Full time $100,000 - $120,000
System Support Specialist

The Department of Education requires a skilled professional to manage its IT support services.

  • Lead a team providing high-level service and issue resolution in line with agreed performance standards.
  • Ensure service quality is maintained and contribute to the development of standardised processes for IT support delivery.

Duties include:

  • Installing and maintaining system management and educational delivery systems according to departmental standards and policies.
  • Providing expert IT advice and support on hardware and software selection, procurement, and installation, as well as system enhancement.
  • Communicating and implementing departmental information standards and policies.

Required skills include:

  • Proficiency in Windows 2016 server operating systems.
  • Technical knowledge of server hardware, network switches, and end-user device support.

Key qualifications are:

  • A valid driver's license due to travel requirements between locations and schools.
  • A diploma in Information Technology or equivalent based on ACS skills assessment.

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