Financial Tools Manager

2 weeks ago

Brisbane, Queensland, Australia beBeeCustomer Full time $80,000 - $100,000
Job Summary

This is an exciting opportunity to work with us as a Loan Tool Specialist. You will collaborate across our Services Operations team and be responsible for managing tool repair and fleet topics to support the wider service operations team.

Key Responsibilities:
  • Operate the Premium Tool Park (PTP) and fleet centralized collection process: dispatch of loan tools to customers, receipt of returned tools, inspection & scrapping where required, monitoring demand trends, and identifying gaps in the loan tool portfolio.
  • Deliver a positive, world-class customer experience to internal and external stakeholders.
Requirements:
  • Experience with face-to-face customer interaction and a proven track record of delivering excellent customer experience.
  • Strong operational skills.
  • Excellent verbal and written communication skills.
  • Ability to work effectively with multiple internal and external stakeholders.
  • Attention to detail and ability to take ownership of tasks.
  • Proficiency across the MS Office suite; experience with SAP is advantageous.

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