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Library Officer
3 weeks ago
The Library provides frontline customer service to support learning, teaching and research activities. Key responsibilities include assisting students and staff with Library spaces and facilities, guiding access to information resources, helping users with the Learning Management System, handling general enquiries, and referring complex queries to specialist teams as needed.
The role also involves working with multiple online systems and print materials as required. Flexibility is key, with potential to work across various University campuses. The ideal candidate will have excellent communication skills, be able to work in a team environment, and possess a high level of adaptability.
Key Skills:
- Excellent customer service skills
- Ability to work in a fast-paced environment
- Strong communication and interpersonal skills
- Ability to learn new technologies quickly
Benefits:
- A competitive salary package
- A comprehensive benefits program
- Ongoing training and development opportunities
- A dynamic and supportive work environment
Other Requirements:
- A degree in a related field or equivalent experience
- Previous experience in a customer-facing role
- Experience working with diverse groups of people
- Basic computer skills and knowledge of Microsoft Office
