Customer Experience Ambassador

3 days ago


Sunshine Coast, Australia NOVOTEL Full time

At NOVOTEL, we are seeking a highly skilled Customer Experience Ambassador to join our team. As a key member of our team, you will play a vital role in crafting memorable experiences for our guests through a smooth and enjoyable dining journey.

Your responsibilities will include providing exceptional customer service, taking accurate orders, ensuring timely service, and maintaining a clean, inviting environment. You'll be the first point of contact, warmly greeting visitors, assisting with inquiries, and offering expert recommendations to elevate their experience.

We're looking for someone who is a positive team player, thrives in a fast-paced environment, and has previous experience in customer service or hospitality. If you have a friendly and customer-focused demeanor, strong communication skills, and are available to work a rotating roster including weekends and public holidays, we'd love to hear from you

In return for your hard work, you can expect a competitive salary of $45,000 - $55,000 per year, depending on your level of experience and qualifications. We also offer a range of benefits, including:

  • Immediate access to global accommodation and F&B discounts
  • #LearnYourWay with a sophisticated modern training platform, which offers a constantly expanding database of free, industry-focused training
  • Recognition of service anniversaries and Accor Tenure Milestones

We're an inclusive employer and are committed to attracting, recruiting, and developing diverse talent. If you require adjustments during the recruitment process, please let us know.



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