Customer Service Ambassador

4 weeks ago


Sunshine Coast, Australia Oaks Hotels Full time

Customer Service Ambassador

Oaks Sunshine Coast Seaforth Resort is seeking a Customer Service Ambassador to provide exceptional guest experiences on a part-time basis.

Key Responsibilities:

  • Welcome and check-in guests
  • Communicate professionally
  • Make bookings
  • Assist guests during their stay

Requirements:

  • Previous experience in a hotel or customer service environment
  • Excellent written and verbal communication skills
  • Exceptional customer service skills and a positive attitude
  • The ability to provide a high level of customer satisfaction
  • Professional presentation essential
  • Availability to work a variety of shifts, including weekends and public holidays

Benefits:

  • Highly competitive hourly rate
  • 50% discounts on accommodation across Minor Hotel brands in Australia and New Zealand
  • 20% team member's friend and family discount on accommodation
  • Additional paid leave, including Birthday and Study leave
  • Educational financial support and government-funded traineeships
  • NIB Insurance discounts and entertainment discounts

Oaks Hotels invests in its people, providing opportunities for growth and development. If you're passionate about delivering exceptional guest experiences, apply now.



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