ICT Systems Support Specialist

2 weeks ago

Dandenong, Victoria, Australia beBeeSupport Full time $97,476 - $126,149

Job Summary:

We are seeking a skilled ICT professional to support the school's technology landscape by ensuring reliability and efficiency of key applications.

This is a Full Time ongoing role at our Keysborough campus with free on-site parking.

  • About Us
  • We strive to deliver an exceptional educational experience that fosters student growth through leading teaching programs and a culture of high expectations.
  • The Magenta Principles
  • We centre our work around three principles: Every Student Matters Every Day, Every Staff Member Matters Every Day, and One Inclusive Community.
  • About You
  • We are looking for a team player who brings strong troubleshooting skills, ability to build relationships, and work within tight timeframes.
  • You should have experience managing run sheets, escalating issues, and coordinating with vendors.
  • A basic understanding of application support, management, and SQL databases is required.
  • Demonstrated helpdesk experience with excellent written and verbal communication is essential.
  • Knowledge of legal, privacy, and security requirements is necessary.
  • Must hold a valid Working with Children Check and National Police Check.
  • Your Responsibilities
  • Assist in maintaining, improving, and supporting line-of-business applications to meet staff and student needs.
  • Contribute to IT projects by gathering requirements, assisting with implementation, and supporting system enhancements.
  • Act as a technical resource, providing guidance to staff on system functionality and best practices.
  • Help implement security measures, maintain accurate documentation, and collaborate with the IT Service Desk.

Benefits

We offer a flexible, diverse, and inclusive workforce.

We welcome applications from people of all backgrounds.

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