Customer Service Representative

1 month ago


Jandakot, Australia PFD Food Services Full time
About the Role

We are seeking a highly skilled and motivated Customer Service Representative to join our team at PFD Food Services. As a key point of contact for our customers, you will be responsible for providing exceptional customer service and support.

Key Responsibilities
  • Provide timely and effective responses to customer inquiries and concerns.
  • Process customer orders and/or enquires in a professional and efficient manner.
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience.
  • Perform administrative and general office tasks as required.
Requirements
  • Excellent communication and organisational skills, including telephone manner.
  • Previous call centre experience, preferably in the food service industry.
  • Great computer skills, including Word and Excel.
  • Ability to work under pressure in an exciting team environment.
What We Offer

We offer a competitive remuneration package, superannuation, and other staff benefits, including discounts on staff purchases, discounted accommodation, health insurance, and banking. We also offer nationally recognised Certificate III training for eligible candidates.

Please submit your application, including a cover letter and resume, via the apply now link below. As part of our recruitment process, you will be required to undertake employment checks, including a medical assessment, National Police History Check, and Working With Children/Vulnerable Groups Check.



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