Live Events Professional

1 week ago

Brisbane, Queensland, Australia beBeeClient Full time $72,500 - $102,500
Event Operations Specialist

About our Event Operations Specialist role:

This is a key client-facing position that will work closely with clients to deliver accurate event builds, provide timely and concise reporting and insights.

Key Responsibilities
  • Build and maintain events within the ticketing system as well as manage ticketing operations on event days.
  • On-site testing and client support and engagement throughout the duration of the event (including management of Box Office Staff, Post event Reporting, Settlements, and operational feedback).
  • Collaborate with internal and external leads to ensure marketing and promotional strategies are implemented ahead of time and fulfilled as planned.
  • Work with the State Manager and team to innovate and provide value-added services and solutions to Clients that increase ticket sales and build brand and event profile.
About You
  • Have a passion for live events.
  • Demonstrate a client-focused attitude, being a true ambassador for the company.
  • Be a team player willing to strive to deliver exceptional results.
  • Possess attention to detail.
  • Be able to troubleshoot and problem solve.
  • Communicate with style and professionalism across all levels of business relationships, both internally and externally.
Requirements
  • Excellent verbal and written communication skills.
  • Ability to develop new and existing relationships with clients.
  • Ability to resolve client/customer problems in a helpful manner.
  • Understanding or ability to learn ticketing systems and processes.

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