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Restaurant Operations Manager

2 months ago

Ringwood, Victoria, Australia Guzman Y Gomez Full time

Restaurant Operations Manager

We're a fast-food restaurant company that's passionate about serving the freshest food with the best local ingredients. As a Restaurant Operations Manager, you'll play a key role in supporting the daily management of our restaurants.

Key Responsibilities:

  • Lead the team: You'll be responsible for leading a team of restaurant staff through busy service periods, ensuring that our high standards of customer service and food quality are consistently met.
  • Training and development: You'll be responsible for training and developing your team members to ensure they have the skills and knowledge needed to excel in their roles.
  • Inventory and financial management: You'll work closely with our finance team to manage inventory levels, control costs, and optimize profitability.
  • Guest experience: You'll be responsible for proactively improving the guest experience, ensuring that our customers receive exceptional service and that their feedback is acted upon.

Requirements:

  • Leadership experience: You'll need to have experience leading a team within a busy, high-volume hospitality environment.
  • Customer service: You'll need to have a proven track record of delivering exceptional customer service.
  • Communication skills: You'll need to have excellent communication skills, both written and verbal.
  • Passion for leading and developing teams: You'll need to have a genuine passion for inspiring, leading, and developing your team.

Benefits:

  • Exceptional company culture: We're proud of our company culture and the values that we live by every day.
  • Career growth: We offer opportunities for career growth and development, both within Australia and internationally.
  • Opportunity to become a franchisee: We offer the opportunity to become a franchisee, allowing you to take ownership of your own business.
  • Quarterly bonus scheme: We offer a quarterly bonus scheme to recognize and reward our team members' hard work and dedication.
  • Free uniform: We provide a free uniform to all our team members.

About Us:

We're Guzman y Gomez Mexican Kitchen, a company that's passionate about serving the freshest food with the best local ingredients. Our mission is to reinvent fast food, bringing the incredible energy of Mexican culture to Australians across the country during breakfast, lunch, and dinner. We're committed to serving the freshest fast food with the best local ingredients.