Regional Manager Employment Opportunity

1 month ago

Ipswich, Australia Enterprise & Training Company Limited Full time

About Us

Enterprise & Training Company Limited (ETC) is a leading not-for-profit provider in employment, training, and business services, operating for over 35 years with a delivery footprint across New South Wales and Queensland.

We are innovative, progressive, and committed to making a positive difference in our communities.

As a Regional Manager, you will be responsible for overseeing operations of the Wivenhoe Region, financial budgets, and performance with the support of Operations Manager and Regional Recruitment Manager.

Your Key Responsibilities will include:

  • Develop a performance-oriented culture based on high-quality service and aligned to ETC's values
  • Ensure the Workforce Australia Program is delivered in accordance with all funding body requirements
  • Lead, manage, and support Operation Managers and Regional Recruitment Managers in your reporting line
  • Develop innovative approaches to achieve high levels of customer service
  • Ensure strategic relationships and networks are built and maintained with various stakeholders, such as peak bodies, interagency groups, employers, community, and relevant government agencies
  • Develop effective and innovative teams
  • Participate in the development and delivery of the strategic plan and implement ETC's vision and direction across the region
  • Work with Operations Managers to ensure expenditure is within, and revenue meets or exceeds budget
  • Ensure behaviours align with ETC's core values and strive for continuous improvement

Criteria for Success

  • Demonstrated management experience in employment services preferably in Workforce Australia
  • Demonstrated experience in a management role, in particular, human resource management skills and team leadership skills with the ability to lead, motivate, and performance manage a positive, focused, and productive team
  • A high level of computer literacy
  • Demonstrated ability to promote ETC in a professional manner at all times to all sectors of the community with a view to business development and retention of existing business
  • Demonstrated ability to prioritise tasks to meet deadlines and deliver specified end results
  • Tertiary qualifications in Frontline Management, relevant discipline, or relevant employment services experience
  • An understanding of and commitment to WHS and EEO principles
  • A current, clear National Police Check
  • A current Working With Children Check / QLD Blue Card

Why work for ETC?

We pride ourselves on offering a positive work culture and environment for employees to achieve their best.

We offer a broad range of benefits, including:

  • Above Awards and competitive salaries
  • Salary packaging to increase your take-home pay
  • An extra week of paid leave after 5 years of service
  • A variety of flexible working arrangements on offer to suit individual needs, including compressed work weeks, varied start & finish times, Monthly Accrued Day off (ADO)
  • Working from home options if applicable to the role
  • Paid day off for your Birthday after probation, Blood Donor, and Community Services Leave
  • Innovative staff reward and recognition program
  • Health & wellbeing initiatives, including discounted Private Health insurance and free annual flu vaccination
  • Discounted accommodation and travel offers
  • Opportunities for career progression and leadership development, including completion of accredited qualifications and leadership programs
  • Access to free Employee Assistance Program for you and your family

We consider our employees as the heartbeat of our organisation.

If you're interested in a rewarding career where you can enrich and change people's lives, we want to hear from you.

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