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Housekeeping Operations Manager

2 months ago


Sydney, New South Wales, Australia Grupo Mantra Full time

Mantra Sydney Central offers stylish apartment-style accommodation in the heart of Sydney's main entertainment district. Perfect for business travel, long-term corporate stays in the city or family holidays. The hotel offers spacious apartments close to Sydney International Convention & Exhibition Centre, Chinatown and Darling Harbour.

We are currently seeking a full-time Housekeeping Manager to lead the effective running of the housekeeping team and department.

About the Role:

  • Maintain the day-to-day supervision of the entire housekeeping team, ensuring seamless operations and high standards of cleanliness.
  • Drive the productivity, motivation, and development of all housekeeping team members, fostering a positive and inclusive work environment.
  • Ensure high cleanliness and productivity standards are met and maintained in accordance with company guidelines and industry best practices.
  • Organize and allocate rooms for the rostered team members on shift, ensuring efficient workflow and minimizing downtime.
  • Ensure appropriate chemical safety and Occupational Health & Safety standards and practices are maintained, prioritizing the well-being of team members and guests.
  • Monitor labour costs and productivity output according to occupancy levels, while also monitoring room cleanliness standards through regular inspections.

Requirements:

  • Exceptional attention to detail with previous housekeeping leadership experience, preferably in a hotel or hospitality setting.
  • Excellent communication, interpersonal, and time management skills, with a friendly and outgoing personality.
  • A quick thinker, able to think on the spot to ensure the day runs as smoothly as possible, making sound decisions in high-pressure situations.
  • Excellent grooming and presentation skills, reflecting positively on the hotel and its brand.
  • A person who is not only a leader but also a team player, willing to roll up their sleeves to support their team and drive success.