Part-Time Club Receptionist

5 days ago

Wollongong City Council, Australia beBeeReceptionist Part time $55,000 - $90,000
Job Overview

We are seeking a professional Receptionist to be the welcoming face of our organization. This part-time role offers 15–20 hours per week in a dynamic environment where you will interact with clients and guests.

Key Responsibilities
  • Customer Service: Apply and enforce policies regarding dress code, age, residence, and entry requirements
  • Financial Transactions: Accept payments for services, functions, and ticket sales
  • Point-of-Sale Operations: Reconcile daily POS sales
  • Communication: Answer incoming calls and handle general enquiries
  • Record Management: Record bus bookings and manage client enquiries
  • Call Handling: Redirect calls to appropriate departments
  • Data Entry: Maintain and update membership systems
  • Email Management: Monitor and respond to emails
  • Website Support: Assist in maintaining the website
  • Marketing Assistance: Coordinate advertising efforts (in-house and external)
About You
  • Strong Communication Skills: Excellent communication and customer service skills
  • Multitasking: Strong attention to detail and ability to multitask
  • Technical Familiarity: Comfortable with point-of-sale systems and basic financial reconciliation
  • System Knowledge: Familiarity with membership systems (experience a plus)
  • Basic Computer Skills: Basic website and email management skills
  • Team Player: A team player with a positive attitude

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