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Vehicle Damage Assessor

2 weeks ago

Gold Coast, Queensland, Australia beBeeAccomplished Full time $80,000 - $100,000

Job Title:

Insurance Loss Adjustor/Estimator

About the Role

We are seeking an experienced and qualified Insurance Loss Adjustor to join our team to undertake quality workmanship to ensure vehicles are returned to their pre-accident condition.

This is a full-time position responsible for providing excellent customer service to clients and work providers, accurately quoting vehicles in a timely manner, and processing vehicles onsite by carrying out vehicle arrival inspections.

The primary purpose of this role is to be responsible for the timely completion of accurate and comprehensive quotes for accident repairs on vehicles.

Key Responsibilities:

  • Providing excellent customer service to clients and work providers
  • Accurately quoting vehicles in a timely manner and in accordance with average repair cost targets and insurer/company procedures
  • Completing quotes as required onsite, off-site, and online
  • Processing vehicles onsite by carrying out vehicle arrival inspections, including mapping and imaging
  • Managing parts for repairs to ensure timely arrival and cost-effectiveness
  • Managing suppliers to ensure additional work is recorded and authorised in a timely manner
  • Assisting with production management of the centre where required
  • Ensuring vehicles are repaired to their pre-accident condition
  • Handing over completed repairs to customers

Required Skills and Qualifications

Proven experience within a similar position, including experience in the preparation of estimates/quotations in the automotive smash repair industry

Excellent customer service skills, including building rapport with customers and work providers

Highly professional and personable

Strong systems experience and competent computer abilities

Ability to meet strict deadlines

Ability to problem solve with excellent accuracy and attention to detail

Able to work effectively and collaboratively with the team

Strong commitment to work in a safe manner

High attention to detail

Reliable, punctual, and hardworking

Benefits

Team environment

Ongoing training

Career opportunity

Latest tools, equipment, and processes

Great opportunity to earn high salaries for competent and efficient tradespeople

Junior-Mid experienced tradesperson: $60-$80k

Mid-Senior tradesperson: $80k-$100k

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