Operations Director

2 weeks ago

Gold Coast, Queensland, Australia beBeeLeadership Full time $75,500 - $85,000

The Operations Manager plays a crucial role in ensuring the smooth day-to-day operations of our organization. This involves overseeing staff, improving processes and procedures, and coordinating across departments to achieve strategic objectives while maintaining exceptional customer satisfaction.

Key Responsibilities:

  • Develop and implement operational strategies to support business growth and expansion.
  • Supervise and guide department leads and staff to ensure efficient and effective day-to-day operations.
  • Oversee client relations strategies to deliver high levels of customer satisfaction and service quality.
  • Evaluate and streamline operational processes to improve productivity and service delivery.
  • Assist in managing and controlling operational expenses to ensure cost efficiency and effectiveness.

Required Skills & Qualifications:

  • Bachelor's degree in Business Administration, Management or related field (or equivalent experience).
  • Proven experience in operations management, client success or similar leadership role.
  • Strong analytical, communication and leadership skills.
  • Proficiency in workflow optimisation, budgeting and vendor management.

This is an exciting opportunity for a motivated and experienced professional to drive operational excellence and contribute to our organization's continued growth and success.

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