Business Transformation Specialist

3 weeks ago


Melbourne, Victoria, Australia ANZ Full time
About Us

At ANZ, we're shaping a world where people and communities thrive. Our goal is to improve the financial wellbeing and sustainability of our millions of customers.

We're driven by a commitment to delivering exceptional customer experiences, building strong relationships with our stakeholders, and creating opportunities for growth and development.

About the Role
  • This role is a key member of the Strategic Initiatives & Change team, supporting the GM, Wholesale Risk Australia (WRA) in establishing and executing strategy.
  • You'll be responsible for identifying and prioritizing initiatives aimed at uplifting business and people capability, streamlining credit processes, and delivering on the function's change agenda.

The successful candidate will have the opportunity to work collaboratively with cross-functional teams, leveraging their expertise to drive business outcomes and deliver results-driven solutions.

Key Responsibilities
  • Supporting the Manager, Strategic Initiatives Lead in credit risk transformation activities, including process and policy changes related to the WRA function.
  • Prioritizing and leading delivery of key process changes for WRA processes to ensure compliance with APRA standards and BCOP.
  • Working with stakeholders across the division to understand impacts and leverage solutions within decision technology to deliver better banker and customer experiences.
  • Uplifting and adapting WRA resource and infrastructure capabilities to deliver on future-state vision, in line with the recent WRA Capability Assessment and compliance obligations.
What You'll Bring
  • Influencing and Relationship Building: high-level influencing and negotiating skills, with the ability to adjust style to different contexts and audiences.
  • Customer Focus: defines success through the eyes of the customer, banker, and risk manager, anticipating and responding to evolving customer needs.
  • Technical and Behavioural Skills: strong analytical, modelling, commercial/business/credit knowledge, Wholesale/Retail, project design/delivery, adaptability.
  • Market/Industry Knowledge: future-focused and actively understands industry, customer, and risk management trends to set up and execute strategy to meet stakeholder needs and expectations.
  • Embedding Change: design change management strategies that integrate the needs of Bankers, Risk Managers, and Customers and maximize business value.
So Why Join Us?

At ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career. We're committed to building a workplace that reflects the diversity of the communities we serve, where everyone feels valued, respected, and empowered to succeed.

We offer a range of benefits, including access to health and wellbeing services and discounts on selected products and services from ANZ. Our flexible working arrangements allow you to 'make work, work for you', so you can balance your personal and professional life.

Our salary for this position is approximately AU$120,000 per annum, based on location and experience.



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