Key Operational Support Professional

7 days ago

Brisbane, Queensland, Australia beBeeAdministrative Full time $60,000 - $80,000
Operational Support Specialist

This role involves providing critical support to teams by performing a variety of administrative tasks. The successful candidate will work closely with the operational team to ensure all processes are running smoothly and efficiently.

  • Administer records management, routine correspondence, and meeting coordination services to facilitate the smooth operation of the Employment and Training department
  • Collect and compile information for documentation and correspondence purposes, adhering to quality and organisational standards
  • Respond to queries and escalate issues as necessary
  • Provide administration support for operational teams including WFA and DES
  • Answer contract-related queries and collaborate with the RSS Team to deliver timely support to service partners
  • Support the operations team in project-related tasks, administration, and research
Requirements

Essential Skills:

  • Strong written communication skills
  • Effective time management and attention to detail
  • Ability to collaborate with internal and external stakeholders, building positive working relationships
  • Capacity to work independently while managing individual tasks and duties
  • Well-developed administrative and organisational skills, coupled with strong attention to detail and ability to balance competing priorities

Required Experience:

  • Experience working with employment services data
  • Intermediate excel skills (basic formulas, vlookups etc)
  • Understanding of Workforce Australia (WFA) or DES contracts
  • Experience interpreting guideline requirements
  • Demonstrated capability in managing sensitive and confidential information

Desirable Experience and Qualifications:

  • Previous experience in employment services
  • Qualifications in administration

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