Digital Performance Analyst

1 week ago

Brisbane, Queensland, Australia beBeeEcommerce Full time $90,000 - $120,000
Job Description

You will be responsible for analyzing, reporting on and driving the performance of our e-commerce platform. We are looking for someone who has a deep understanding of e-commerce trading, including customer acquisition, retention, conversion and an overall understanding of the customer journey.

Key Responsibilities:

  • Analyze website and sales data to identify trends, opportunities and areas for improvement.
  • Report on website performance and KPIs to senior management, highlighting key insights and areas for action.
  • Taking the insight you discover and influencing stakeholders to drive optimization across On Site and off-site channels.
  • Use data to inform customer acquisition and retention strategies.
  • Monitor competitor activity and market trends to identify potential threats and opportunities.
  • Ensure that the customer journey is optimized for maximum conversion and customer satisfaction.
  • Collaborate with cross-functional teams to ensure that ecommerce trading is aligned with wider business objectives.
Required Skills and Qualifications

We are looking for candidates with at least 3 years of experience in ecommerce trading or a related field. The ideal candidate should have experience working on projects using tools and systems including Salesforce Commerce Cloud, Google Analytics, Contentsquare or other client-side reporting software.

Requirements:

  • Proven track record in delivering measurable business results through e-commerce trading strategies.
  • Understanding of SQL to write and modify queries to retrieve, manipulate and analyze large volumes of data.
  • Knowledge of SQL-based reporting tools such as Tableau, Power BI or Google BigQuery.
  • Any additional qualifications or certifications in ecommerce, marketing, analytics, or data science can be a plus.
Benefits

We offer a range of benefits to support your personal and professional development.

  • Employee Assistance Programme: Access to trained professionals for help or advice in times of need.
  • Global 50% Employee Discount: Employees can access a 50% discount on all products.
  • Global Bonus: A percentage of salary is earned based on individual performance when the company meets its targets.
  • Discount Shopping Portal: Access to unique discounts at high street retailers, hotels, and service providers.
Others

We are an equal opportunities employer. We promise that every qualified person will be evaluated according to skills regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

We currently have a hybrid work model supporting a blend of in-office and remote work.

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