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Instructional Design Specialist

2 months ago

Sydney, New South Wales, Australia Woolworths Group Full time

Learning Experience Designer

Full Time Opportunity | Fixed term contract Flexible working options available Exceptional chance to lead in the realm of learning design

About Woolworths Group

Woolworths Group is home to over 200,000 talented individuals, united by a common Purpose – 'to create better experiences together for a better tomorrow.' This Purpose drives our commitment to explore innovative ideas, make bold decisions, and develop superior solutions to meet the diverse needs of more than 24 million customers weekly.

If you are passionate about transforming visionary concepts into actionable outcomes for future generations, you will thrive in our dynamic, inclusive, and empowering environment that mirrors the varied communities we serve. Our culture emphasizes genuine care, flexible work arrangements, and abundant opportunities for career growth and meaningful contributions, making the potential for our collective achievements limitless.

Welcome to the People Team

Enhancing experiences for our Team Members is crucial to unlocking a brighter future for our customers and communities. The People Team is dedicated to driving the success of our business and the wellbeing of our workforce through the design and delivery of a seamless and enriching Team Member experience. This experience is foundational to empowering passionate Team Members to become advocates for Woolworths Group and attracting new talent to our organization.

By joining this team, you will play a pivotal role in transforming how we provide engaging and purposeful learning content throughout our organization.

This position is designed to deliver innovative and engaging learning experiences for our team members, ensuring they possess the skills necessary to provide outstanding customer service.

You will collaborate with stakeholders and cross-functional project teams to identify and clarify learning requirements, develop learning experiences, and assess the effectiveness of those experiences. Your role will involve translating strategic objectives into innovative learning outcomes, producing materials, tools, and resources to support both facilitated and digital learning methods.

Key Responsibilities:

Collaborating with stakeholders and cross-functional teams to identify and clarify learning needs, formulate problem statements, gather insights from the learning audience, establish success criteria, and identify and address any challenges. Designing learning solutions that prioritize human-centered and goal-oriented approaches. Creating learning materials for virtual or in-person instructor-led sessions, eLearning modules, training videos, quick reference guides, and assessment tools. Collecting and analyzing data to inform performance consulting, design, development, and the impact of the learning experiences you oversee. Working alongside a dedicated group of learning professionals to ensure consistent and aligned learning experiences across our ecosystem. Contributing to the ongoing development of guiding principles, learning design standards, implementation methodologies, tools, and templates.

Qualifications:

Strong understanding of instructional and digital learning design frameworks. Proficiency in digital learning tools such as Articulate 360 (Rise, Storyline, and Studio), Vyond, Camtasia, or similar platforms. Familiarity with emerging technology trends for impactful content creation (e.g., web-based learning platforms, social learning, gamification, virtual reality, augmented reality, and HTML5). Ability to convey complex concepts and processes in clear, simple language and visuals to a diverse range of stakeholders. A growth mindset focused on continuously seeking improvement and integrating best practices in learning and development strategies. Capability to design and develop comprehensive learning experiences that incorporate various delivery methods.

What You Will Gain:

Opportunities for professional growth within the organization. Strong mentorship and development; collaborate with some of the brightest minds in Australia. Unmatched opportunities for career advancement. Enjoy team member benefits across all of our brands.

Commitment to Diversity and Inclusion

At Woolworths Group, we believe that diversity, equity, inclusion, and belonging are essential to achieving our purpose of better together for a better tomorrow. We value the diverse experiences and backgrounds of our team, recognizing that they enhance our ability to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we strive to create an inclusive workplace where everyone feels they belong, can be their authentic selves, and reach their full potential.

We encourage all candidates to apply; please inform us in your application if you require any adjustments during the hiring process.