Youth Services Professional

24 hours ago


Dandenong, Victoria, Australia The Salvation Army Full time

We are seeking a skilled Youth Services Professional to join our team at The Salvation Army in Chisholm, ACT. As a permanent, full-time position, this role will play a vital part in supporting young people to enhance and develop their skills, building positive connections within the community.

About the Role

This is an exciting opportunity for a proactive and compassionate individual to lead and share with the team in the development, implementation, and review of case management plans. Reporting to the Team Leader and Regional Manager, you will be responsible for:

  • Developing individualised person-centered service plans that capture each young person's abilities and capacities as they relate to independent living skills development.
  • Scheduling and reviewing case plans regularly.
  • Identifying and seeking ways to meet physical, mental, emotional, spiritual, and social needs to promote the general well-being of young people.
  • Maintaining service documentation, records, and data collection.
  • Identifying issues relating to safety and well-being and following the appropriate processes for responding to, documenting, and reporting concerns.
  • Acquiring and maintaining a good working knowledge of housing and homelessness services and government and community support options for young people.
  • Working collaboratively and professionally with other organisations both within The Salvation Army Network and external agencies.
  • Demonstrating effective teamwork and communication.
  • Meeting Work Health and Safety obligations in line with The Salvation Army policy, procedures, and relevant legislation.
What You'll Need

To be successful in this role, you will require:

  • A current ACT Driver License.
  • Current Senior First Aid Certification.
  • ACT Working with Vulnerable People Certification.
  • A minimum of Diploma level qualification in a relevant discipline - Youth Work, Community Services/Case Management.
  • Experience in youth work or within a Specialist Homelessness Service.
  • Demonstrated experience and ability to work with those impacted by substance misuse, alcohol, gambling, and mental health conditions.
  • A basic understanding of Attachment Disorder and Trauma Informed Care.
  • The ability to write strengths-focused and evidence-based documentation.
  • Experience working in collaboration with other organisations.
  • Understanding of Investigative interviewing and/or Motivational Interviewing skills.
About Us

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. We offer the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

Salary and Benefits

We offer a competitive salary and benefits package, including:

  • NFP salary packaging ($15,900 tax-free) plus meals and entertainment benefit ($2,650).
  • Flexible working conditions.
  • Health, fitness, and financial discounts/benefits.
  • Paid parental leave - 12 weeks.
  • Up to 8 weeks leave per year through our purchase leave scheme.
  • Up to 5 days paid leave per year to 'volunteer' in a TSA program or activity.
  • Purpose-driven career which has positive social and sustainable outcomes.
  • Employee Assistance Program - Independent confidential counselling service.
  • Opportunity for career development.
  • An inclusive culture of dedicated, passionate, and professional team members.
  • Positively supporting and impacting the lives of others through your career contribution.

The estimated annual salary for this position is approximately $65,000-$70,000, depending on experience.


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