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Customer Service Representative

2 months ago

Port Melbourne, Australia Symmetry Human Resources Group Pty Ltd Full time

About the Role

We are seeking a skilled Customer Service Representative to join our team at Symmetry Human Resources Group Pty Ltd. As a key member of our Technical Services team, you will engage directly with customers and dealers across the entire product life cycle, utilizing the latest innovations in technology to support them with installation, service, and maintenance issues.

Key Responsibilities

  • Ensure all communication with service technicians and customers is received and dealt with accordingly.
  • Work closely with the Service Delivery Team Leader to achieve team goals and objectives.
  • Provide exceptional customer service and support to ensure customer satisfaction.

What You'll Need

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving skills and attention to detail.

About Us

Symmetry Human Resources Group Pty Ltd is a leading importer of premium commercial kitchen and catering equipment. We partner with top brands from around the world and are committed to the wellbeing and development of our staff. Our modern purpose-built office in Port Melbourne offers a great work environment and opportunities for career growth.