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Customer Service Representative
2 months ago
We are seeking a motivated and customer-focused individual to join our team as a Member Services Officer at PCYC Carindale Youth Club. As a key member of our team, you will be responsible for providing exceptional customer service, responding to club enquiries, and promoting PCYC products and services.
Key Responsibilities- Provide excellent customer service to club members and visitors
- Respond to enquiries and provide advice and information
- Participate in up-selling and cross-selling of PCYC products and services
- Prepare point of sale devices and perform office administration tasks
- Minimum 12 months experience in a customer service or sales role
- Intermediate skills in Microsoft Office Suite (Word, Excel, Outlook)
- Current First Aid and CPR certificates (or ability to obtain)
- Qualification in Fitness, Sport and Recreation or similar (desirable)
- Generous not-for-profit salary packaging benefits
- Free PCYC Gym Membership
- Flexible working options
- Comprehensive online induction and site-specific orientation
PCYC Carindale Youth Club is committed to delivering exceptional customer service and providing a supportive and inclusive work environment. We value diversity and encourage applications from Aboriginal and Torres Strait Islander peoples, as well as people from culturally diverse backgrounds.
