Customer Service Consultant: Delivering Exceptional Local Experiences

2 weeks ago


Carindale, Queensland, Australia Medibank Private Limited Full time

About Medibank:


We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia.


About the Community Team:


Our community teams are geographically based and cross-functional, created to believe that living and servicing customers locally enhances connection and trust.


About the Role:


As a Sales and Customer Service Consultant, you play a pivotal role in bringing Medibank products and services to your local community.


You will possess a cross-set of skills and diversity that equip you to solve a range of standard day-to-day problems and serve local customers in the communication channels of their choice.


About You:



  • You are a multitasking super star with the ability to apply your knowledge across various channels.
  • You thrive on providing great service to the local community and growing and keeping your customer base is critically important to you.
  • You are self-motivated and results-focussed, with strong diligence in providing the right products and services to your customers.
  • Your formidable team spirit makes you a truly supportive team player.

Why You'll Love It Here:



  • Flexible Working: Enjoy the freedom to work in-store, work from home, or work out in the community.
  • Growth Opportunities: Access a range of skills development, career pathways, and chances to innovate within Medibank.
  • Supportive Environment: Work in a culture that values your well-being, encourages new ideas, and celebrates success.

About Medibank's Culture:


We understand that work means different things to everyone... We know happy, healthy people make great teams, and great teams put more heart into each customer and patient interaction.


We're reinventing work to bring you more fulfillment and joy. Imagine a workplace where work didn't feel like work.



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