Home Care Operations Manager

1 week ago

Brisbane, Queensland, Australia beBeeLeadership Full time $90,000 - $120,000

Job Title: Operations Manager - Home Care

We are seeking an experienced Operations Manager - Home Care to lead our Brisbane team in providing high-quality services to NDIS participants. The successful candidate will be responsible for ensuring the effective management of branch financial indicators, leading sales and account management planning, and developing a positive branch culture.

Key Responsibilities:

  • Ensure appropriate oversight and active management of all branch financial indicators to ensure long-term sustainability.
  • Lead and drive sales and account management planning and execution.
  • Develop and lead a positive branch culture – both to improve the quality of working life for existing staff and to entice new staff to join the Branch.
  • Create an environment where compliance with all internal policies and procedures becomes a way of working.
  • Ensure candidate supply (Support Workers) to the branch is met demand and Alliance Australia recommended candidates have the right qualifications, skills, and experience to meet participant needs.

About You:

  • The main requirement for this role is an NDIS Support Services background.
  • We need someone who has experience managing a branch that provides services directly to NDIS participants.
  • If you have experience with NDIS participants and SIL (Supported Independent Living) this would be looked upon favourably.
  • Other requirements include: strong leadership capabilities – someone with prior experience in managing a branch, a true people leader; we need someone to motivate while maintaining and improving our culture.

Benefits:

  • The main benefit of this role is the opportunity to work for an organisation that has a proven track record of developing and growing staff with a history of promoting from within.
  • Use of company fleet vehicle.
  • Feel good factor – work for a business that genuinely makes a difference to the lives of people in need.

What We Offer:

  • Corporate benefits including Fitness Passport, Employee Assistance Programs, Health Benefits, Salary Packaging, and more.

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