
Home Care Operations Manager
1 week ago
Job Title: Operations Manager - Home Care
We are seeking an experienced Operations Manager - Home Care to lead our Brisbane team in providing high-quality services to NDIS participants. The successful candidate will be responsible for ensuring the effective management of branch financial indicators, leading sales and account management planning, and developing a positive branch culture.
Key Responsibilities:
- Ensure appropriate oversight and active management of all branch financial indicators to ensure long-term sustainability.
- Lead and drive sales and account management planning and execution.
- Develop and lead a positive branch culture – both to improve the quality of working life for existing staff and to entice new staff to join the Branch.
- Create an environment where compliance with all internal policies and procedures becomes a way of working.
- Ensure candidate supply (Support Workers) to the branch is met demand and Alliance Australia recommended candidates have the right qualifications, skills, and experience to meet participant needs.
About You:
- The main requirement for this role is an NDIS Support Services background.
- We need someone who has experience managing a branch that provides services directly to NDIS participants.
- If you have experience with NDIS participants and SIL (Supported Independent Living) this would be looked upon favourably.
- Other requirements include: strong leadership capabilities – someone with prior experience in managing a branch, a true people leader; we need someone to motivate while maintaining and improving our culture.
Benefits:
- The main benefit of this role is the opportunity to work for an organisation that has a proven track record of developing and growing staff with a history of promoting from within.
- Use of company fleet vehicle.
- Feel good factor – work for a business that genuinely makes a difference to the lives of people in need.
What We Offer:
- Corporate benefits including Fitness Passport, Employee Assistance Programs, Health Benefits, Salary Packaging, and more.
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