Care Coordinator Role

1 day ago

Australia beBeeScheduler Full time $55,000 - $75,000
Job Description

We are seeking a highly organised and compassionate Scheduler to join our team. This pivotal role is key to ensuring clients receive seamless, personalised support by effectively managing client enquiries, building strong relationships, and coordinating staff and client rostering.

This role is ideal for a professional dedicated to improving the lives of clients through reliable, well-coordinated care.

As a Scheduling Assistant, you will be responsible for:

  • Responding promptly and professionally to client and family inquiries, providing information with empathy and ensuring every interaction is positive and supportive.
  • Developing and nurturing meaningful relationships with clients, their families, and our care team. Building trust and confidence in our services by fostering a client-focused, person-centred approach.
  • Efficiently overseeing staff and client scheduling to ensure optimal care delivery. Adapting and responding to changing needs, balancing staff availability with clients' care requirements to maintain high-quality standards and continuity of care.
Required Skills and Qualifications

- Scheduling Experience: Skilled in managing complex schedules and workloads.

- Client-Centric: Genuine commitment to client-first service.

- Strong Communication: Excellent verbal and written skills.

- Detail-Oriented: Ensures accuracy in scheduling.

- Tech-savvy: Quick to learn new systems and software.

- Compliance: Current National Police Clearance.

- Team Player: Collaborative with a focus on organisational goals.

Benefits

- Be part of a supportive team that truly values making a difference in the lives of seniors and individuals with disabilities.

- Enjoy opportunities for personal and professional development in a rewarding role.

- Play an active role in helping clients receive quality care and support tailored to their unique needs.

Others

- Familiarity with aged care or healthcare is preferred.

- The ability to remain calm under pressure and skilled at problem-solving is beneficial.

- Empathy and a client-focused approach are essential.

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