Grounds Crew Member

4 days ago

Brisbane, Queensland, Australia beBeeGuestService Full time $55,000 - $83,000

About us

We are a leading experiential tourism group, operating 17 brands that connect guests to the land and to each other. We have a unique opportunity for a motivated individual to join our Grounds Crew team at Cruise Whitsundays in Queensland.

Your Role:

The successful candidate will play a key role in delivering exceptional guest experiences by providing consistent service, managing luggage and freight movement, maintaining inventory, and assisting the vessel crew. Effective communication with the fleet and Port of Airlie is essential, as well as a commitment to guest safety and satisfaction.

Key Responsibilities:

  • Deliver exceptional guest service and maintain a professional presentation.
  • Manage the movement of luggage and freight efficiently.
  • Maintain accurate inventory through ordering, receiving, and counting.
  • Assist vessel crew with loading and unloading of freight, luggage, and guests.
  • Evaluate clear communication with fleet and Port of Airlie radio.
  • Aid reservations team with enquiries and check-ins, including issuing tickets.

About You:

The ideal candidate will be passionate about delivering excellent service and willing to go above and beyond for our guests. They will be a team player with a demonstrated positive attitude.

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